Our policies

CHANGES OR CANCELLATIONS: To change or cancel the reservation, it must be informed in writing by email and at least 48 hours in advance. In case of cancellation outside the time limit, this is less than the established 48 hours, a charge will be made for the equivalent of a single night's accommodation. Returns will be made directly by transfer to the checking or savings account of the person who made the reservation and sent the deposit. Returns requests must be made in writing, by email, which will be accompanied by a photocopy of the identity card of the person who made the reservation and / or deposit.

The Hotel Termales El Otoño guarantees compliance with law 1336 scene (commercial sexual exploitation of boys, girls) that expressly prohibits exploitation and sexual violence. Also in compliance with Law 17 of 1981 in art. No 1 in which it prohibits the trade of endangered species of wild fauna and flora. We also expressly comply with the regulations of the Ministry of Foreign Affairs decree number 4000 of 2004 11/30/2004 by which provisions are issued on the control of foreigners and other provisions on migration and law 1581 of 2012 or Habeas Data in compliance with statutory law 1581 of 2012 by which general provisions are issued for the protection of personal data.

The rates provided on the website are valid only on the day of their quotation, they may change without prior notice according to the conditions according to the season or externalities. The rooms are subject to availability until confirmed, it can only be confirmed and guaranteed by giving prior notice to the following email addresses info@termaleselotono.com. Sometimes it is necessary to verify availability directly with the provider before being able to confirm a service, we ask a maximum of 24 hours to send you the confirmation, it is important to mention that no charge is made to your card until this availability is assured. At the time of booking, you do not authorize in writing and / or verbally to use your credit card number or the chosen means to make your payment and expressly confirm that you know and accept our reservation, payment, disclaimer and cancellation policies. To make changes, you must contact the reservations department of the Hotel Termales El Autumn directly 57 (6) 874 0280 - Ext. 257, 125 or 232.

At the time of your reservation, we accept all credit / debit cards. You can also pay through a transfer or bank deposit which will be provided by our staff of advisors at the time of booking completion. For more information you can contact the telephone line +57 (6) 8740280 EXT 257, 125 or 232. To make effective the tourist services provided by the Hotel Termales El Autumn must be confirmed with 50%, 70% or 100% according to is the season to guarantee the effectiveness of the reservation according to the payment deadline stipulated in the reservation confirmation previously sent to your email. Bank consignments are only valid in documents issued by banks and only by this means can the validity of the reservation be guaranteed.

This is an adhesion contract, and contains the rights and obligations of both the Hotel Termales El Aceite SCA and

those of El Huésped, taking into account the provisions of articles 1192 et seq. of the Commercial Code, the

provisions of the Law 300 of 1996 and other regulations that add, complement, modify, repeal or replace it. Therefore,

the parties adhere to its terms, which are set forth in the following clauses:

First clause - object. By virtue of this, the company Hotel Termales El Abierto SCA, identified with Nit. No.

810.006.693 – 1 and legally represented by María Antonia Cetina Torres, of legal age and identified with CC No.

24.076.808 – or whoever takes her place – and who for the purposes of this is called The Hotel, will provide you

with accommodation to the Guest in the room and its accessories, in exchange for a price, for the number of days

indicated on the Hotel Registration card.

First paragraph. On the corresponding hotel registration card, the Hotel will fill out the details of each Guest.

Second paragraph. The accommodation, under no circumstances, will be for a term greater than thirty (30)

consecutive days.

Fourth paragraph. The entry or check-in time is from 03:00 pm on the day of arrival, and the departure or check-out

time is until 11:00 a.m. on the day of departure.

Fifth paragraph. The total price of the reserved accommodation will be charged regardless of the time that the guest

actually stays at the Hotel. In this sense, partial use causes full payment of the full rate.

First clause - object. By virtue of this, the company Hotel Termales El Abierto SCA, identified with Nit. No.

810.006.693 – 1 and legally represented by María Antonia Cetina Torres, of legal age and identified with CC No.

24.076.808 – or whoever takes her place – and who for the purposes of this is called The Hotel, will provide you

with accommodation to the Guest in the room and its accessories, in exchange for a price, for the number of days

indicated on the Hotel Registration card.

Third paragraph. The Hotel may make room changes if the Guest accepts it and it is accommodation of equal or

better conditions, or in the event of an unforeseeable and irresistible situation (force majeure and/or fortuitous event).

This is an adhesion contract, and contains the rights and obligations of both the Hotel Termales El Aceite SCA and

those of El Huésped, taking into account the provisions of articles 1192 et seq. of the Commercial Code, the

provisions of the Law 300 of 1996 and other regulations that add, complement, modify, repeal or replace it. Therefore,

the parties adhere to its terms, which are set forth in the following clauses:

HOSTING CONTRACT

Sixth paragraph. The provision of the services object of the present and those complementary, will be subject to the

availability, schedules, shifts and/or physical existence of the supplies, goods, facilities or spaces for these.

Second clause – legal nature. In accordance with article 79 of Law 300 of 1996 or other regulations that add,

modify or replace it, the lodging contract is a commercial and adhesive type lease contract.

First paragraph. This contract is proven by the hotel registration card that the Hotel issues and that, with the Guest

's signature, the Guest accepts the contemplated stipulations.

Second paragraph. The Hotel combats and rejects any form, method or procedure that implies or leads to sexual

and/or pornographic exploitation; and if you become aware of the mere intention to carry out such activities within

the Hotel facilities, you will proceed to inform the competent authorities.

Third paragraph. Charges for smoking in the rooms (Cigarettes, psychoactive substances, electronic cigarettes or

vaping devices). Being consistent with the care of the environment and health, the rooms and, in general, all areas

of the Hotel are smoke-free. Smoking in the room or anywhere else

Early check-in or check-out after the indicated time will be subject to availability, and the Guest must pay an

additional fee for said service.

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First paragraph. The Guest must also pay all charges for food, drinks, laundry and, in general, for all those additional

services to the accommodation that are provided and are not included in the rate offered.

Second paragraph. The Guest declares that he or she has been informed of the rates, fees and, in general, the

prices corresponding to the rooms and related services, per night; and that he accepts them consciously and

voluntarily.

Fourth paragraph. Express authorization for non-face-to-face positions. The Hotel may make non-face-to-face

charges to guests who leave a credit card as a guarantee for check-in, in cases where it is evident that the Guest

left the Hotel without paying any invoice for any service provided or product sold, and /or in cases where the Guest

has left without checking out.

Sixth paragraph. The Guest knows that the accommodation rate must be prepaid and additional consumption

guaranteed by credit card or deposit. If the guarantee is a credit card, the Guest authorizes the processing of the

voucher and its presentation to the respective banking entity.

Third clause - price. The price corresponds to the fee per night that the Guest is obliged to pay and which amounts

to the sum indicated on the hotel registration card and that corresponds to the reservation made, all of which will be

described in the corresponding invoice, unless The reservation has been made and paid through a travel agency or

any other intermediary, in which case the rate will be the one agreed directly with the agency, which may be

confidential and not communicable to the Guest.

Third paragraph. Failure to make the agreed payment will generate late payment interest at the expense of The

Guest at the maximum legal rate allowed by the Financial Superintendence of Colombia.

Fourth paragraph. The Hotel rejects any form of discrimination, distinction, exclusion, restriction or preference based

on gender, race, color, national or ethnic origin, religion, political opinion or for any other reason or condition that has

the purpose or has the effect of deteriorating , restrict or limit the full enjoyment of fundamental rights and freedoms.

Hotel space that is not provided for this constitutes a serious breach of the contract, therefore, it will lead to the

termination of the contract and the Guest may be removed from the Hotel if it has affected other guests, visitors or

users. If the Guest smokes in the room, they must recognize and assume (i) the cost that the Hotel must incur to

deodorize and clean the room, which is estimated in the sum of Half the current legal monthly minimum wage. and

(ii) the value of two (02) nights at the rate corresponding to your accommodation, since the cleaning and deodorization

process implies that the Hotel cannot use the room. If you smoke in any area of the hotel that is not provided for,

you must pay the cost that The Hotel must incur to deodorize and clean the area in which you have smoked, which

is equivalent to Half the current legal monthly minimum wage.

Fourth clause – duration. The start date of this contract will be the day of purchase; and, as completion, the one in

which the output has been established

Fifth paragraph. The Guest accepts that the liquid sum stated on the invoice will provide executive merit, without the

need for any prior requirement.

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Second paragraph. The Hotel is not responsible in case of loss, theft, damage, collisions or traffic accidents caused,

inside and/or outside, to motor vehicles and motorcycles that are parked in the parking lot provided by The Hotel for

this purpose.

Clause six – obligations of the Hotel. The obligations of the Hotel are those stated below:

2. Attend, receive, process and respond to questions, complaints, claims and/or suggestions presented by the

Guest, under the terms of the Consumer Statute.

4. Issue to the Guest the corresponding receipts for the provision of services and the receipt of money and/or

other valid means of payment. 5. Treat the Guest 's personal data confidentially. The terms

and conditions of the processing of personal data can be consulted on the Hotel 's website

First paragraph. Valuable objects such as jewelry, electronic devices (cell phones, computers, cameras, among

others), money that remain in the room and/or service areas other than those that the Hotel has for deposit, that is,

the official designated for their storage. guards or safes provided in the rooms will be under the sole risk of the Guest

and, in this case, the Hotel assumes no responsibility in the event of loss, theft or deterioration.

1. Provide the service offered and which is the object of this Contract, under the conditions of quality and

suitability offered and those legally required.

Fifth clause - custody of money, valuables and motor vehicles. Guests may deliver, upon receipt from The

Hotel, money and valuables for safekeeping. For this purpose, the delivery must be made to the official designated

by The Hotel, creating a record and/or record detailing the money and/or objects delivered. The responsibility of the

Hotel will be that of the depositary.

of the Guest with peace and security of payment of all the services provided and the obligations

that have been generated under his/her responsibility.

6. Inform the Guest that sexual exploitation and abuse of minors in the country are criminally and administratively

sanctioned, in accordance with current laws.

7. The others that by ministry of Law are applicable

Clause seven – obligations of the Guest. They are obligations of the Guest

those set out below, without prejudice to all those that due to the nature of the contract are enforceable

1. Identify yourself to register at the Hotel with a suitable identification document, presenting your citizenship

card – if you are Colombian – or passport and/or relevant document – if you are a foreigner. For

3. Not intervene in the legitimate use that the Guest makes of the room, unless it involves cleaning and daily

arrangement in general, or urgent and necessary repairs to guarantee the rights of the Guest.

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4. The Guest acknowledges and accepts that the invoice issued on the occasion of the provision of the services

offered by The Hotel constitutes merit

executive and no prior communication is required for the constitution in default.

5. Maintain appropriate conduct that does not under any circumstances threaten the life, dignity and integrity of

other guests, neighbors and collaborators of the Hotel. This duty of conduct extends to the property found

inside the Hotel and surrounding areas. In the event that the Guest causes any damage to the Hotel's

property, surrounding areas and/or third parties, the Guest will be solely responsible for all of the damages.

6. Register all companions or guests at the Hotel reception, and pay the corresponding fee or value for each of

them.

3. Cancel, in the agreed and timely manner, the value of the accommodation, additional services and the

corresponding taxes

The Guest will provide a valid email to send the electronic invoice

2. Find out about the characteristics of the services offered, as well as the terms indicated in the liability clause,

which are an integral part of this contract.

Minors must present a valid document and be accompanied by their legal representative or an adult

authorized to exercise their representation.

7. Maintain the number of people authorized to enter the room.

In the event that the Guest brings in someone additional to the previously informed companions, they must

immediately notify the Hotel, with whom they will manage the additional price for the occupants, as long

as The Hotel consents to it. The foregoing, without prejudice to the Hotel 's right to terminate the contract

due to non-compliance, immediately and without return of any sum of money. The Guest may not hold

parties or meetings in their room, and it is expressly prohibited to use external sound systems in the rooms

and other areas of the Hotel.

8. The Guest acknowledges that the practice of sports, physical exercise, use of instruments or tools and, in

general, any activity that represents a risk or may be considered dangerous, will be his/her decision, under

his/her exclusive responsibility and implies that the Guest has the skills and knowledge that allow you to

assume such risks, exonerating The Hotel and its officers or employees from any responsibility in the event

that you suffer any damage or injury.

9. Use the belongings, equipment and, in general, all the accessories available in the Hotel appropriately,

keeping them in the state in which they are found. The Guest must deliver the room in the same conditions

in which it was delivered, and will be responsible for any damages and breakdowns suffered by the Hotel's

property and which are generated due to the Guest 's negligence and lack of care. for them. The Guest

will pay the value of the goods that have been damaged in whole or in part, and no cross-checking of

accounts will be made. In such case, by signing this document the Guest authorizes, expressly and

irrevocably, the Hotel to charge the respective costs or expenses to their credit card.

damages caused, both material and moral

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13.Do not carry out works or repairs in the Hotel facilities, as these are the exclusive responsibility of The

Hotel. In the event that the Guest observes any deterioration or breakdown, they must notify The Hotel

immediately so that it can intervene as soon as possible.

3. The Contract may terminate, in advance, due to the failure of the Guest to comply with any of its obligations

such as payment for the services provided, the others stipulated here and the others contemplated in the

Law.

room cleaning.

2. By mutual agreement between the parties

12.Allow Hotel employees access for routine work and

1. Due to expiration of the agreed term

11.The Guest will be the sole and exclusive responsible for canceling any fines that may be imposed by the

administrative authorities when coexistence rules, the Police Code, among others, are violated. In this

way, the Hotel does not assume any responsibility and is completely exonerated in these circumstances.

Clause eight – termination of the contract. The hosting contract will end in the following events:

This right will be exercised in a reasonable manner and includes the power to enter or search the room

when in the opinion of The Hotel it is necessary.

15.It is the responsibility of the Guest to inform themselves about the environmental conditions of the place

where the Hotel is located, so they must take all the necessary measures that are useful to take care of

their health and integrity, and that of the people staying there. find in their charge.

17.The Guest will refrain from smoking in the facilities and/or consuming any type of substances, psychoactive,

hallucinogenic, narcotic and/or enervating drugs in the Hotel, be they common areas or their room, in case

of contempt, they authorize in advance that The Hotel applies a fine as a penalty; if the behavior persists,

the Guest must pay the amount of the invoice at their expense and the lodging contract will be terminated.

First paragraph. In all events in which the termination of the contract occurs due to non-compliance by the

Guest, the Hotel may demand payment

10.Allow The Hotel the right to inspect and/or monitor the room.

16.Sex tourism of minors and the practice of activities within The Hotel that are directly or indirectly related to

said crime are prohibited.

14.This Contract is not subject to assignment by the Guest.

5. For conduct displayed by The Guest that threatens the life, safety, integrity of the Guest or of third parties,

and that generates potential damage or harm to people and property of The Hotel and/or third parties.

The Guest is prohibited from carrying out repairs directly or contracting said repairs with third parties,

under penalty of assuming the damages caused. Under no circumstances will The Hotel reimburse repairs

made by The Guest.

4. Due to consumption of psychoactive, hallucinogenic, narcotic and/or intoxicating drugs within the Hotel

facilities.

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Clause nine – effects of termination. Upon termination of the contract, the Hotel will be

able to freely dispose of the room; and, regardless of the cause, the Hotel is authorized to

enter the room, prepare and sign an inventory of the guest's belongings and luggage and

remove them from the room to leave them in a safe and adequate deposit, without

responsibility of the Hotel and at its expense. and Guest risk .

First paragraph. If the Guest will not pay the bill or part of it, the Hotel

Clause ten – destination and use of the property. The Hotel rents the room exclusively as

tourist accommodation, and the use of the property for other purposes is prohibited.

Additionally, the use of the room for the development of activities related to drug trafficking,

money laundering, illicit businesses and other illegal activities is prohibited.

Fourth paragraph. The Guest will not be able to bring people into their room for sexual

tourism and whoever does so will incur the administrative and criminal sanctions enshrined in

the Law.

Third paragraph. Termination of the Contract does not exonerate or release the Guest

from payment of outstanding balances.

may dispose of and sell the effects, objects and luggage of the Guest and his companions in

the terms of article 1199 of the Commercial Code and other regulations that add, replace,

modify or repeal, to cover the pending obligations with its product. The surplus, if any, will be

made available to the Guest. In case of deficit, The Hotel may initiate the corresponding

actions to obtain full payment of the amount owed.

Second paragraph. Once the Contract is terminated, the Hotel will be able to freely

dispose of the room.

total of the services provided and will not return any money that has been previously

paid for accommodation or any other concept.

Second paragraph. The Hotel reserves the right to admit the entry of additional guests or

companions at its sole discretion.

Third paragraph. Relationship with the minor(s) must be demonstrated, by any suitable means

of proof, when he/she(they) use the same room assigned to the Guest. All minors must stay

in the company of their parents and carry their respective identification documents. If they are

not accompanied by their parents, it may be carried out by the adult responsible for the minor,

duly authorized by one of their parents. The authorization must be in writing, signed and

notarized by one of the parents, indicating who is caring for the minor(s).

First paragraph. The Guest knows and accepts the commercial and security policies established by The Hotel for

the entry of visitors and guests. The Guest knows and accepts that the entry of additional people or guests generates

and causes the collection of lodging fees for said people who were not included in the reservation.

Clause eleven – divisibility of clauses. In the event that any of the clauses contained in this

contract are declared ineffective or invalid,

Fifth paragraph. The Guest and his/her companions may not consume psychoactive, hallucinogenic, narcotic and/

or intoxicating drugs within the Hotel facilities.

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2. Risk of the activity. I know, assume and accept all risks associated with the use of the Hotel's services or

equipment, but not limited to falls, accidents, illnesses or even injuries or deaths, generated -- among other

reasons -- by my medical or clinical history, due to contact with other users, dehydration, the consequences of

the weather, such as temperature and/or humidity, vehicular traffic and, in general, any risk that I declare known

and assessed by me, given that the activities will be under my control. and exclusive execution as responsible

user

3. Physical condition and ability. I am in perfect physical, mental and health condition, and I do not suffer from any

illness, injury and/or disability and/or condition that disqualifies me from using the services of the Hotel. I am

fully aware that, if on the date of using the Hotel services (hot springs, spa, sauna, Turkish, swimming pool) I

present any of the following conditions, I will not be able to use them: states of pregnancy, state of drunkenness ,

under the effect of psychoactive substances, heart diseases, respiratory, muscular, bone diseases, use of

crutches, casts and/or prostheses and all those conditions that disable my use of the equipment.

5. Knowledge, acceptance and indemnity. Having read this statement, knowing these facts and considering that I

accept them by using the services of the Hotel; Acting on my own behalf and/or on behalf and/or on behalf of

my minor children and/or dependent minors, I release and hold The Hotel harmless and desist from all

administrative and/or judicial actions, exonerating from all liability. to the Hotel, its owners, its administrators,

operators, workers and other natural or legal persons linked to it, its representatives and successors, from all

claims and/or liabilities of any kind that arise due to the use of the Hotel's services or of the people in my charge

1. Voluntary participation. The undersigned user (Guest) of the Hotel declares that with my signature on the Hotel

entry registration form I have received, read, understood and accepted the regulations, procedures and

information on conditions of use of the facilities, services, products, amenities, annexes. and other hotel

equipment

4. Prudence and responsibility. I undertake to adopt the measures that prudence advises to avoid damage to myself

or others to people and property derived from my use of the Hotel's services.

Clause twelfth – declaration of contractual and extra-contractual civil liability “user commitment letter”.

It will be excluded from the contract without the others being affected and, therefore, compliance with the contract

will be maintained on the same terms except with regard to the clause declared as such.

during the loan period, committing to its care and surveillance during the entire period of said period. The Guest

declares that he has received the equipment in perfect working order and operability, with its complete

components, parts and accessories. The Guest is expressly prohibited from lending, renting or assigning the

equipment to third parties.

7. Absence of responsibility of the Hotel. The Guest must comply with the minimum and mandatory individual safety

standards, warning:

6. Custody and care. The equipment will remain under the responsibility of the Guest.

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7.3.The Hotel is not responsible for objects, belongings and/or belongings

of users in the Hotel facilities, as well as luggage and other belongings of the Guest, which must

be under strict care and permanent surveillance of each of the Guests.

Clause thirteenth – commitment to the environment.

and after this, as well as in the event of the death of the Guest; The Hotel is not responsible for

funeral expenses or transfers or any other expenses.

Clause eleventh. In accordance with the provisions of Law 17 of 1981 and other regulations that add, replace,

repeal or modify it, all forms of commercialization and trafficking of flora and fauna, as well as the illicit trafficking

of goods, are combated. The Hotel promotes compliance with resolution 572 of 2005 and other regulations that

add, replace, repeal or modify it regarding the conservation of flora and fauna, as well as the conservation of

cultural heritage and assets of cultural interest and contributes and promotes compliance with Law 397 of 1997

and other regulations that add, replace, repeal or modify it.

7.2.The Hotel is not responsible for medication expenses, medical, hospital, surgical fees, medical and/

or work disabilities, nor for compensation and damages due to accidents, falls, blows, injuries

suffered by the Guest due to the use of equipment and/or services

7.1.The Hotel is not responsible for accidents, falls, blows, injuries or deaths that occur during the use of

the equipment and/or services or for subsequent events as a result of stunts, incidents and activities

that irresponsibly carried out by the guest, given that the use of the equipment and/or services

requires a certain level of care and physical demands, therefore, the Hotel is not responsible for

any eventuality since the information on the rules of use of the Equipment and /or services within

the Hotel were previously communicated, known and accepted by the Guest.

2. The parties must promote respect for natural resources and human communities, not only in the area visited, but

in any other natural space.

3. The parties must protect the fauna and flora. The Guest understands that the extraction or damage of wild

plants or animals inside or outside the Hotel, the commercialization and/or damage of plants or animals, the

introduction of species of fauna and flora, and feeding animals is prohibited.

1. The Guest must ensure compliance with current provisions on environmental matters and the conservation of

natural resources, avoiding any activity of their own and/or their dependents that causes deterioration to the

environment. For its part, The Hotel must promote the conservation of natural areas effectively, which implies

the preservation of biodiversity, in a way that helps its sustainability and ecological integrity.

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8. The parties must protect the water resource to the maximum within the

9.5. Make any kind of burning/fire in the Hotel or its surroundings

7. The Guest must enjoy the ecotourism activities in the infrastructure and spaces provided for the purpose.

9.4.Falling, undermining, thinning

6. The Guest must deposit all types of waste only in the places expressly provided for it.

9.3.The dumping, introduction, distribution, use or abandonment of toxic or polluting substances that may disturb

ecosystems or cause damage to them.

9.2.The use of drones on property owned by the Hotel

surroundings

Clause fifteenth – declaration of origin of funds. In accordance with the Law, as well as applicable international

standards, I allow myself to make the following declarations regarding the source and origin of funds and legal

activities: (i) I declare that my assets and resources come from legal activities, from

9.9. Produce noise in proportions that affect the natural environment, that is, use particular or privately owned

sound systems in the common areas and internally in the rooms that alter the calm of the common and

private facilities of the Hotel.

9.1.Smoking in rooms or areas of the Hotel not provided for it

5. The Guest must respect the landscape elements of the hotel and its

facilities The possession, consumption and/trafficking of narcotics and substances 9.10. psychoactive in the

owned by the Hotel. If this situation is verified by the Guest and/or their companions, the Hotel may

terminate the contract and apply the applicable charges; The guest and other people who are with him must

immediately leave the facilities.

The Guest will be fully responsible for any and all damage, deterioration, harm and loss caused to natural

resources and the environment.

4. The Guest must use products that do not contain environmental contraindications and limit as much as possible

the use of disposable, non-recyclable or non-biodegradable products.

Clause fourteenth - prohibitions. Among others and not exclusively, the following behaviors are prohibited:

9.7.Causing damage to the constituent values of the area 9.8.Throwing

or depositing garbage, waste or residue in unauthorized places

9. The Guest must hold the Hotel harmless and indemnify it for expenses, fees, interest payments, fines or other

judicial or administrative sanctions in relation to the investigation or defense in a litigation or other judicial or

administrative legal procedure initiated against the Hotel, arising from acts or omissions on the part of the Guest

or persons under his/her charge, related to any type of damage caused to the environment.

for this or incinerate them.

Hotel facilities , as well as those around it

9.6.Carry out excavations and felling of any kind

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Clause sixteenth – authorization use of data and information. By signing this document, The Guest

expressly authorizes the company Hotel Termales El Autumn SCA to collect and use the information and

personal data provided by The Guest, and by the persons under his/her charge, on the accommodation

registration card, such as name , address, identification, nationality, date of birth, email address, telephone

number, personal preferences and interests, work or activity, in accordance with the secure information

processing policies established by the Hotel itself, and by law in force, with the purpose of carrying out

loyalty activities and contacting the owner of the information to send service surveys after each stay that

allow the rating of the service provided, and communicate the invitations, offers, promotions, portfolio of

services or general information that This is aimed at continuing to use the Hotel and offering the corresponding

services. The Guest authorizes the information to be transferred, transmitted, shared and provided to the

company Termales El Abierto SCA, exclusively for the purposes described previously. BUT ( )

The Guest adheres to all the contractual stipulations of the lodging contract and that appear on the website

Termales el Autumn | Hotel with hot springs in Manizales (termaleselotono.com). Likewise, you declare that

you are aware of all the detailed contractual stipulations and The Hotel may vary and/or modify the

for any of the above aspects; (vi) I authorize the termination of any agreement, benefit, subsidy, business or

contract entered into at The Hotel or any of its chapters in the event of violation of any of the numerals

contained in this document, exempting the entity from all liability arising from information erroneous, false or

inaccurate information that has been provided in this document, or the violation thereof.

compliance with the legal system; (ii) That I will not allow third parties to make deposits in my and/or our

accounts with funds from illicit activities contemplated in the Penal Code or in any other regulation that adds,

modifies, repeals or replaces it, nor will I carry out transactions intended for such activities. or in favor of

people related to them; (iii) That all the activities and income I receive come from legal activities; (iv) That I

am not on any international reporting list or blocked for drug trafficking activities, financing of terrorism,

corruption, money laundering or national and transnational crimes for any of the above aspects; (v) That no

proceedings are being carried out against me in national or supranational instances

First paragraph. The Guest, in his or her capacity as owner of the personal data, will enjoy all the rights

provided for in the Law for the matter and, expressly, those described in article 8 of Law 1581 of 2012 and

other regulations that modify, add, or repeal it. or replace, in particular, you will have the right at all times to

know, access, update and rectify your personal data, revoke the authorization granted or request the deletion

of information when appropriate. The information processing policies can be consulted on the Termales el

Autumn website | Hotel with hot springs in Manizales (termaleselotono.com) or at the hotel reception.

The company Hotel Termales El Autumn SCA, as responsible for data processing, can be contacted at the

telephone number +57 (606) 874 0280 or at the email address info@termaleselotono.com

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This contract will be sent to the guest's email and by sending it it is understood that the guest has accepted the

conditions established above.

version of the conditions of the hosting contract at any time. It is the Guest 's obligation to ensure that they verify the

full and current conditions on the website.

Under the seriousness of oath, I declare that the data contained herein corresponds to reality, therefore, I declare

that I have read, understood and accepted this document.

Date:

The CC Guest

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